Electronic Messages are not meant to live in the inbox.
Originally, the inbox was meant to mimic its’ physical counterpart: a location to receive new messages before they are read and filed in a long-term location.
Generally, as soon as you receive a message, you should:
- Determine whether or not you are responsible for retaining it, AND
- Move it to an appropriately named label (folder) in Gmail, OR delete it
- Organize labels for future archiving. Examples: “archives” or titles based on topic
- Determine whether or not you need to mark it for follow-up or create a reminder
Questions? Contact us.
Should It Stay or Should It Go? Best Practices for Email Management at Williams: Presentation by Records Manager, Jessika Drmacich, on email management and associated records practices
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